Consulting for Impact: Reframing L&D as a Strategic Business Partner
In today’s rapidly changing workplace, L&D must do more than deliver courses—we must drive performance at the moment it matters. This session reframes talent development through the lens of the 5 Moments of Need® and the EnABLE methodology, equipping you to transition from order-taker to strategic partner. Join us as we explore how to diagnose real business problems, the need for conducting a Rapid Workflow Analysis, and pinpoint the true moments of need where learning and support must occur. We’ll discuss how to adapt existing training assets into Digital Coaches that guide employees in the flow of work, improve retention, and solve workflow challenges in real time. Through practical examples and a performance-first approach, you'll learn more about how to:
1. Consult with stakeholders to uncover root causes and align solutions with measurable business outcomes.
2. Apply the 5 Moments of Need® to design learning ecosystems that support both training and on-the-job execution.
3. Review EnABLE methodology to build scalable, 5 Moments of Need solutions that reduce time to competency.
4. Understand how a Digital Coach and performance support tools meet learners where the work happens.
Walk away with a plan to elevate L&D’s impact—providing the kind of strategic, performance-driven partnership your organization needs to thrive.
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Presented by:

Bob Mosher
Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning needTM.
Bob has been an active and influential leader in the learning and training industry for over 40 years and is known worldwide for his pioneering role in new approaches to learning. He has acted as an influential voice in the Learning and Development industry by speaking at conferences and by being an active participant and author within industry associations such as the Masie Consortium ISPI, ATD, and CLO Symposium/Magazine.
Bob is a co-author of the book: “Innovative Performance Support: Strategies and Practices for Learning in the Workflow” and has been awarded 3 life-time achievement awards in the L&D industry.
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ATD Capability(ies): Organizational; Professional
Join ATD Charlotte for our monthly chapter meeting. Meet other talent development professionals in the Charlotte area, discover job opportunities and - if you're recruiting - connect with job seekers, hear about the latest chapter news, and participate in a fantastic program.
All times Eastern Time (US & Canada)
Location:
AvidXchange
1210 AvidXchange Ln
Charlotte, NC 28206
Use the 2nd entrance for visitor parking Deck Music 5 Lot
We'll meet in the School of Rock room on the 3rd floor.
Check in: 5-6pm
Meeting start time: 5:45pm
Note: For any guests attending (without a guest pass), please select 'Guest-In Person' for your registration; the cost is $25 to cover the meeting and food.
We are looking forward to seeing you! Remember that in order to protect food costs and your membership dollars ATD charges a $25 no-show fee. So if something comes up please cancel by Monday 12noon before the meeting. Thanks!!!
Meeting Schedule:
All times Eastern Time (US & Canada)
- 5:45pm - Meeting starts
- Dinner!
- Networking & Job Forum
- Chapter Announcements
- Presentation
- 8:00pm - Meeting Concludes